Hyatt Regency Hong Kong, Sha Tin

The hotel is generally very nice, and the location is excellent for me.

The facilities were very clean and I was in thenKing size room and bed was very comfortable and room cleaning exceptional. All room amenities very satisfactory and sustainable. TV :large but not too large a screen. Great to see water filter (as I'm from abroad and worried I would not take to water..it's happened before) Breakfast buffet was varied and high standard Hotel team were very welcoming and polite

Everything was perfect! The staff were welcoming and helpful. The room was very spacious and had a magnificent view across the river - including from the bath! Beds were super-comfortable and the room was clean and fresh and had everything we needed. The hotel is about 30/40mins travel from the centre of HK. However, the conference I attended was literally right next door to the hotel, so for me the location could not have been better.

Executive Floor accommodation allowed us access to breakfast and cocktails at the Lounge. While this is standard offering in other hotels, it made our stay extra special since the hotel is far-off from many HK hotels in Tsim Sha Tsui and Hong Kong Island. So the Lounge access made our stay very pleasurable and hassle-free. Also, the taxi drive from the airport to the hotel is a very welcome surprise. What would have taken us a longer travel by train or bus, only took us around 35minutes by taxi due to the access road available from HKIA to Hyatt Shatin.

I’ve stayed here many times, and this visit was just as pleasant as always. The staff are friendly, and the rooms are consistently clean. I really appreciate the location—it's outside the crowded areas, which makes it peaceful and relaxing. However, there are a couple of things to note. The check-in process could be improved, as there are usually only two or three staff handling check-ins, which often leads to long queues. Additionally, rooms of the same type can have different layouts and sizes, so the experience might vary depending on the room you’re assigned. Despite these minor issues, I’ll definitely come back again!